Shipping policy
Delivery and returns
UK Delivery options
| UK delivery | Price | Delivery Time |
|---|---|---|
| Standard delivery
Royal Mail Standard Delivery
|
£3.95
Free standard delivery on all orders over £40
|
2-3 Working Days
Including Saturday delivery, signature required
|
| 1-2 Working Days
Royal Mail 24hr UK Delivery
|
£4.95 | 1-2 Working Days
Including Saturday delivery, signature required
|
Orders are processed for delivery on working days (Monday to Friday, excluding UK Bank Holidays) and you will receive an email once your order has been dispatched. We will deliver the merchandise in accordance with the delivery option selected by you at checkout. Next day delivery excludes weekends and UK Bank Holidays. If you have any queries, please contact us at customerservices@aurelialondon.com
USA Delivery options
| USA Delivery | Price | Delivery Time |
|---|---|---|
| Standard delivery
DHL
|
$24.95
Free standard delivery on all orders over $150
|
2-5 working days |
Rest of the World Delivery options
| Europe Shipping Zone 1 | Countries | Price | Delivery Time |
|---|---|---|---|
| Express delivery
DHL
|
Belgium, France, Germany, Guernsey, Ireland, Jersey, Luxembourg, Netherlands
|
£9.95
Free delivery on all orders over £150
|
2-5 Working Days |
| Europe Shipping Zone 2 | Countries | Price | Delivery Time |
|---|---|---|---|
| Express delivery
DHL
|
Hungary, Monaco, Portugal, Spain
|
£16.00
Free delivery on all orders over £150
|
2-5 Working Days |
| Shipping Zone 3 | Countries | Price | Delivery Time |
|---|---|---|---|
| Standard delivery
DHL
|
Austria, Denmark, Finland, San Marino, Sweden
|
£25.00
Free standard delivery on all orders over £200
|
2-5 working days |
| Shipping Zone 4 | Countries | Price | Delivery Time |
|---|---|---|---|
| Standard delivery
DHL
|
Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia
Orders to Greece: please note we can only ship a maximum of 3 items per order |
£40.00
Free standard delivery on all orders over £200
|
2-5 working days |
| Shipping Zone 5 | Countries | Price | Delivery Time |
|---|---|---|---|
| Standard delivery
DHL
|
Liechtenstein,Switzerland
|
£40.00
Free standard delivery on all orders over £200
|
2-5 working days |
| Shipping Zone 7 | Countries | Price | Delivery Time |
|---|---|---|---|
| Standard delivery
DHL
|
Belarus, Moldova, Ukraine
Orders to Ukraine: please note we have temporarily suspended shipping to Ukraine due to safety concerns for Ukrainian employees |
£40.00
Free standard delivery on all orders over £200
|
2-5 working days |
Correct shipping methods will be offered at checkout once you have entered your delivery address
CUSTOM CHARGES & VAT
If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. All estimated delivery times could be delayed by customs entry procedures.
Our prices are all listed in British pounds and VAT is included within our price if applicable. Please contact us if you would like to find out about which retailers we stock with in your country.
Aurelia London is unable to deliver to PO Box addresses.